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Nawaloka Hospitals strengthens digital healthcare position with increased stake in Doc990

Nawaloka Hospitals PLC, Colombo has strengthened its strategic investment in Doc990, increasing its shareholding from 8.8 percent to 12.1 percent and reinforcing its commitment to more accessible, digitally connected healthcare in Sri Lanka.

The additional stake was acquired after Nawaloka exercised its right of first refusal under the existing shareholders’ agreement. By expanding its ownership, Nawaloka has reinforced an established investment in digital healthcare and its involvement in the development of more convenient access to medical services.

Doc990 enables patients to book doctor appointments, access digital consultations and make payments through mobile, web and telephone channels. These services connect the hospital experience with the convenience of digital access, helping patients organise their healthcare needs before arriving at a hospital.

For Nawaloka Hospitals PLC, Colombo, the significance extends beyond an increased shareholding. Participation in digital healthcare complements its hospital services, creating opportunities to bring clinical expertise and technology closer together. As patients increasingly seek simpler ways to find doctors and arrange consultations, digital platforms can play an important role in connecting them with appropriate services.

The transaction takes place alongside changes in Digital Health’s ownership, including the entry of Sunshine Healthcare as an investor. Dialog Axiata retains a substantial interest through its investment entities, maintaining a strong telecommunications and technology presence within the business.

Within this shareholder network, Nawaloka brings the perspective of a hospital service provider. Its practical understanding of patient expectations, appointment coordination and hospital operations offers a relevant foundation for participation in the digital healthcare sector.

The increased investment also highlights the importance of continuity between online access and services delivered within the hospital. Convenient bookings are one part of the patient journey; clear communication, reliable coordination and efficient service delivery remain essential to the overall experience.

Nawaloka’s larger holding provides a stronger basis for its continued participation as Digital Health develops. Potential opportunities include supporting closer connections between patients and providers and contributing a hospital perspective to the evolution of digital services. Specific developments will depend on the platform’s plans and implementation.