Citizens Development Business Finance PLC (CDB) and the Department for Registration of Persons (DRP) recently signed a Memorandum of Understanding (MoU), enabling CDB to digitally verify their customers’ identity through the DRP information portal.
The new system will enable CDB to enhance the customer experience and provide a seamless digital banking service. It will also allow the company to validate that the NIC details submitted by a customer are true and accurate, reducing the risk of frauds. The progressive digital customer verification process will facilitate ID card verification, non-face to face customer on-boarding and document verification for proof of address.
CDB is placing technology at the forefront of its strategic business priority. Cutting-edge solutions such as CDBiTransfer, CDBiDeposit, and CDBiControl exemplifies the company’s digitalisation thrust to enhance customer satisfaction using technology and digital platforms.
Standing from Left to Right:
Darshana Amerasinghe – Senior Manager – Compliance – CDB , Ranjith Gunasinghe – Senior Deputy General Manager – Risk and Compliance – CDB, Dave De Silva – Executive Director – Business Operations – CDB, Damith Tennakoon – Executive Director/ Deputy CEO/ CFO – CDB, Viyani Gunathilaka – Commissioner General, Sunethra Rajapaksha – Additional Commissioner General, Dileepa Rathnayaka – Chief Accountant, Lekha Perera – Commissioner Admin , Indika Herath – Commissioner R&D,IT and Ridma Bulathsinghala – Commissioner Operations.
Citizens Development Business Finance PLC (CDB) is a public quoted corporate leader positioned among the Top Five Largest Non-Banking Financial Institutions in Sri Lanka with an islandwide presence, driven by a state-of-the-art technological platform that has revolutionized the way financial transactions are performed. To learn more, visit www.cdb.lk