clock December 24,2023
Register.lk Launches Colombo’s First Support Center for Web Services

Register.lk Launches Colombo’s First Support Center for Web Services

Register.lk, Sri Lanka's premier domain and hosting service provider, marks a significant milestone with the launch of its innovative Support Center in Colombo 06. Located at No 130 High Level Rd, the center is crafted to redefine tech industry support, offering state-of-the-art assistance 24/7 to clients nationwide.

For years, the reliance on international sources for domain and hosting services has been a norm in Sri Lanka. Seven years ago, Register.lk set out on a mission to reclaim domain and hosting services for Sri Lanka. Today, standing as the premier provider in the country, the company is opening a new chapter with its Colombo Support Center, targeting an ambitious milestone to bring back at least 40% of websites currently managed abroad to the island.

This cutting-edge center is tailored to the surging demand for domestic domain and hosting solutions, providing seamless support via phone, chat, tickets, and direct consultations. By setting a higher standard in customer service and reducing wait times, Register.lk redefines what it means to be a service-oriented company. Its acclaim as one of the most reviewed service providers in the country underscores its commitment to quality and customer satisfaction.

Behind Register.lk's success are Solution Infinity Pvt Ltd and Name Birth Pvt Ltd, with Mr. Akhila Praveen at the helm. Praveen is passionate about fostering a supportive and enjoyable work environment, believing that employee satisfaction directly translates to superior customer service. "We believe in making our support center a place where technology meets comfort, ensuring our staff feels at home," Praveen shares.

Praveen also emphasizes that the center's establishment will not lead to increased service costs. "Our goal is to bring every overseas hosted website back to Sri Lanka without imposing additional financial burdens on our customers. We maintain competitive pricing as part of our commitment to this goal," he states, highlighting the support for local enterprises in light of economic challenges.

Additionally, the center will facilitate meetings with clients for Register.lk's newly introduced website development services, demonstrating the company's commitment to providing complete digital solutions.

Register.lk's work goes beyond just domains and hosting; it's really about pride for our country. They want to show that Sri Lanka can handle its own digital space, giving great services without making them too expensive. With this new center, Register.lk is not just moving its own business forward but also leading the way for the tech sector in Sri Lanka.

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