Firstdoctor Partners with Hemas Hospitals to Expand Digital Access to Doctor Appointments

Firstdoctor (Pvt) Ltd, a Sri Lankan digital health platform, has entered into a partnership with Hemas Hospitals to enhance patient access to doctor consultations through the Firstdoctor mobile application. The partnership, formally signed on Friday, 13th March, represents an important step toward improving patient convenience while expanding digital healthcare access across Sri Lanka.

Through this collaboration, patients can now download the Firstdoctor mobile app and book appointments with doctors practicing at Hemas Hospitals directly from their smartphones. This allows patients to channel doctors without needing to physically visit the hospital to secure an appointment, enabling consultations to be scheduled easily from the comfort of their homes or workplaces.

To further support patient convenience and encourage easier access to digital healthcare, Firstdoctor also offers Apita Kiyanna, a dedicated patient assistance initiative that allows people to connect with the Firstdoctor team via WhatsApp on 0722446444. Through Apita Kiyanna, patients can make inquiries, seek guidance on using the app, receive assistance with doctor appointment bookings, and better understand how to access healthcare services through Firstdoctor.

Beyond appointment booking, the Firstdoctor platform offers additional digital capabilities that support a more connected healthcare experience, including video consultations, electronic medical records (EMR), and digital prescriptions. These features allow patients to maintain continuity of care while enabling doctors to securely access patient histories and provide follow-up consultations when required.

The partnership reflects a shared commitment by both organizations to leverage technology to simplify the healthcare journey and improve patient experience. By providing an additional digital access channel, patients will benefit from improved appointment planning, reduced waiting times, and greater flexibility in accessing medical care.

Janaka Jayalath, CEO and Director of Firstdoctor (Pvt) Ltd, stated, "Our goal is to build a connected healthcare ecosystem where patients can access trusted doctors easily while maintaining continuity in their medical records and consultations. Partnering with Hemas Hospitals allows us to extend the capabilities of the Firstdoctor platform by integrating hospital-based consultations with digital access, making healthcare more convenient and accessible for patients."

The collaboration also strengthens Hemas Hospitals’ patient engagement strategy by expanding its digital access channels and improving the overall appointment booking experience.

Suneth Haputhanthri, General Manager of Digital and Customer Experience at Hemas Hospitals, commented, "At Hemas Hospitals, we continuously seek ways to enhance patient convenience and accessibility. This partnership with Firstdoctor allows us to offer patients an additional digital pathway to connect with our doctors, helping simplify appointment scheduling while supporting a more seamless patient journey."

As healthcare increasingly embraces digital innovation, the partnership between Firstdoctor and Hemas Hospitals reflects the growing role of technology in supporting efficient, patient-centered healthcare delivery. With the added support of Apita Kiyanna, patients now have a more approachable way to connect, ask for assistance, and access the benefits of digital healthcare through the Firstdoctor platform.

About Firstdoctor

Firstdoctor is a Sri Lankan digital healthcare platform that enables patients to connect with licensed doctors through a secure mobile application. The platform supports online, clinic-based, and walk-in appointment bookings, along with video consultations, electronic medical records, and digital prescriptions, allowing patients and doctors to manage healthcare interactions through a single integrated interface.

A Sri Lankan-owned company with Canadian collaboration, Firstdoctor combines global technology expertise with local healthcare insight to deliver scalable, accessible, and future-ready digital health solutions for patients, doctors, clinics, and healthcare institutions.