National Development Bank PLC was recently named the ‘Best Retail Bank Sri Lanka 2021’ by the World Economic Magazine Awards 2021 – USA.
NDB operates around the island via 113 branches. The bank has significant digital footprint with a network of over 150 ATM/CRMs and Bank2U (Branchless Banking) offerings made available at over 70 branches.
The bank continued its efforts despite challenges brought by the COVID-19 pandemic in empowering its customers through apt customer centric solutions, CSR initiatives including a forestation project, women empowerment projects which featured an island-wide awards program dubbed as ‘Vanithabhimana’ which drew over 8,000 applications, digitisation efforts including the launch of a new online banking platform and introducing QR based payments to name a few. As such, NDB maintained the equilibrium in its performance, serving all its stakeholders without a compromise. Meanwhile, NDB being one of the largest players in the SME and Micro Finance segment was also named the ‘Best SME Bank – Sri Lanka 2021’. The bank introduced ‘NDB Jayagamu Sri Lanka’ for exporters and inventors to encourage and support emerging exporters, prospective entrepreneurs and inventors of Sri Lanka.
These awards come in the light of NDB being crowned as the ‘Best Digital Bank 2021’ at the Asiamoney Best Bank Awards for Sri Lanka. NDB was also crowned as ‘Sri Lanka’s Best Bank 2021’ by the prestigious Global Finance Magazine of USA, fresh on the heels of being recognised as ‘The Bank of the Year Sri Lanka’ by The Banker Magazine UK.
NDB Bank is the fourth largest listed bank in Sri Lanka and the parent company of the NDB Group. The only financial services conglomerate in Sri Lanka, NDB Group is uniquely positioned towards assisting the growth and development of the Sri Lankan capital market to provide its customers seamless access to the product and service offerings of all its group companies.