SriLankan Airlines has recorded a boost in revenue following the rollout of a new Artificial Intelligence (AI) and Machine Learning (ML) powered management system, the airline said on Friday.
The carrier said it had implemented a next-generation Origin and Destination revenue management platform to automate pricing and inventory.
The system uses predictive analytics to offer real-time seat availability, allowing the airline to adjust prices dynamically based on market demand.
This technology served as a key driver for the 13 percent growth recorded by SriLankan Airlines during the first three quarters of the 2025-2026 financial year.
“Transitioning to a dynamic, integrated revenue management system reflects our strategic focus on remaining agile in a competitive industry,” said Chamara Perera, Group Head of IT at SriLankan Airlines.
He noted that the shift allows the airline to respond faster to market fluctuations and modern traveler demands.
The platform is powered by technology from global providers PROS and Amadeus.
By leveraging these algorithms, the airline can better align its seat capacity with passenger demand and optimize the allocation of premium seats.
The initiative has also gained international recognition, with the airline winning the Growth Catalyst Award at
the Outperformer Customer Awards 2025 in Las Vegas.
Locally, it secured a Silver Award in the AI and Data Science category at the National Project Management Excellence Awards.
The upgrade positions the carrier for long-term success in modern airline retailing, Kshanaka Saparamadu, Head of Revenue Management, said.
Natasha