There is little doubt that information technology (IT) has profound effects on business and society. However, there is significant sentiment that the academic discipline devoted to studying these effects, the Information Systems (IS) discipline, has not yet developed sufficient theory to help practitioners, policy-makers, and researchers explain and predict these effects.
If the IS discipline is to realise its promise, the discipline must identify the key themes related to the impact of IT and develop theories to explain these themes. Process virtualisation occurs when a physically-based process is migrated to a virtual environment. This characterises a significant portion of IS phenomena, including the migration of social interaction to online communities and virtual worlds, the migration of shopping to the Internet, and the migration of education to distance learning environments.
We argue that process virtualisation represents one of the key themes of the IS discipline. Process virtualisation theory is designed to explain and predict whether a process is amenable or resistant to being conducted virtually. We discuss how to test the theory and provide an example using primary data from the wholesale automotive market, which is undergoing a shift from physical to virtual trading processes. The overall goal of this paper is to advance the IS discipline in its mission of providing a theoretical basis for understanding the impact of IT on business and society.
For this, Samsung has created the Brity RPA. Brity RPA makes implementing process automations quick and easy. The bots created in Brity RPA perform repetitive tasks so employees can focus on key business areas that require creativity. Intelligent bots integrated with advanced visual, conversational, and analytical AI technologies automate complex tasks so your enterprise can boost efficiency. You can experience Brity RPA now and start enhancing the productivity of your business, achieve the innovations you need to stay ahead, and present your customers with more value.
Samsung SDS’s Brity RPA was also positioned in the 2020 Gartner Magic Quadrant report – “Magic Quadrant for Robotic Process Automation” as the first Korean company.
A Magic Quadrant is an evaluation of vendors in a specific market that meet a defined set of 15 distinct criteria. In the report, Gartner evaluated RPA providers’ capabilities to deliver RPA application products on both their completeness of vision and ability to execute.
Gartner has recognised Samsung SDS’s Brity RPA for its technology and innovation features to automate complex business processes and its strengths so that anyone, even the non-professionals, can easily discover and develop automation tasks.
Brity RPA not only performs simple, repetitive work, but it applies AI technologies such as chatbot “Brity Assistant”, artificial intelligence character recognition (AICR), and text analysis to even automate more sophisticated, higher-value work that involves judgement, review, and evaluation.
Furthermore, Brity RPA enhances process speed and efficiency by providing the “Headless Bot” function which supports simultaneous running of multiple automation processes.
The solution also provides a “Step Recorder” function which records the PC screen while performing tasks and automatically generates an automation process which allows even the non-professionals to easily automate tasks.
Brity RPA is deployed in companies of various industries including Samsung Electronics, Samsung C&T, Suhyup Bank, ETLAND, and public institutions to automate tasks like manufacturing process management, firm banking payment, customer service, human resource management, and financial affairs.
Meanwhile, Samsung SDS is actively contributing to the expansion of Robotic Process Automation in Korea by hosting Brity RPA Academy in July to provide free RPA training for 61 companies and organisations, and plans to open a second academy in the remaining year.
Meanwhile, Samsung’s cloud native, fully virtualised RAN (vRAN) liberates operators from static hardware bound networks to enable flexible software centric networks. It takes advantage of IT benefits – including efficient management, flexible network architecture, and scalable rollouts, just to name a few. Built upon over 40 years of experience and expertise in the telecommunications industry, the solution ensures powerful performance, high reliability and time-stringent processing similar to traditional RAN. This is only possible with in-depth knowledge regarding optimised design, implementation, and operation of cellular networks. With its excellence proven in the field through a wide-scale commercial deployment in the US with a tier-1 operator, Samsung’s vRAN is expanding its reach to diverse markets in Europe and Asia as well.
Purely based on software, Samsung’s vRAN removes hardware dependencies from a network, running on commercial servers and cloud platforms. Up until recently, operators had no other option than proprietary RAN hardware and software that must be deployed together. However, Samsung’s vRAN provides full interoperability with vendor-agnostic, commercial-off-the-shelf (COTS) x86 servers and supports multiple platforms. It can also be integrated with any commercial cloud platform as it is based on Kubernetes (k8s) open source. With the solution, operators are at liberty to choose the optimal option for each network element, including the OS, hardware and software, enabling a dynamic, multi-vendor network environment.
Samsung’s vRAN is undergoing constant evolution and is a robust building block for operator networks. It provides complete scalability to meet the 5G bandwidth requirements of any operator. It is the world’s first virtualised solution that supports not only low band FDD, but also wide bandwidths for mid band TDD. This has been a stepping-stone for interworking with Massive MIMO radios and ultimately significant improvements in data throughput and user experiences. Accordingly, Samsung’s vRAN supports a wide range of radio products, such as radios, Massive MIMO radios and even indoor solutions across the entire 5G spectrum to widen operators’ choices for flexible and optimal network deployments.
Samsung’s vRAN also supports multiple generations of technologies on a single platform. Operators are able to carry out site design more easily and a unified system to minimise the overall footprint for site infrastructure.
In addition, hardware accelerators can be easily plugged into COTS servers to increase capacity without unnecessary server replacement. A hardware accelerator is a card that can handle high performance and high computational capacity. With an accelerator, Samsung’s vRAN capacity enhances greatly without adjustment to the existing infrastructure.
Containers and micro-services create more scalable networks. The hardware boundaries of a traditional RAN are no longer an issue and fixed resources do not have to be dedicated to a certain cell or RAN component. Instead, resources can be pooled together and freely shared within a network. Operators can dynamically scale-in/out functions to reallocate resources depending on traffic patterns and network status changes to maximise resource utilisation and remove inefficiencies.